Refund policy

At Prestige Services Group, we are committed to delivering high-quality credit repair and business funding services. We aim to provide exceptional results for our clients and ensure satisfaction at every step of the process. Please review our refund policy below to understand the terms and conditions regarding refunds:

Credit Repair Services

  1. No Results, No Payment Guarantee. If Prestige Services Group is unable to remove any inaccuracies, errors, or unverifiable information from your credit report within 180 days, you may request a refund for the specific services rendered.

  2.  Eligibility for Refund - Refunds are only applicable if:
      • You have fulfilled all agreed-upon client responsibilities, including providing accurate and complete information.
      • You have maintained your financial commitments, such as making timely payments on active accounts.
      • You have followed through on any required actions communicated by Prestige Services Group.

  1. Exclusions - Refunds will not be issued if:

      • Negative items on your report are confirmed as accurate and valid.
      • You fail to provide the necessary documentation or information requested by our team.
      • Services have been discontinued due to non-compliance with our terms or policies.

     

Business Funding Services

  1. Refund Conditions

    • Refunds for business funding services are considered on a case-by-case basis if Prestige Services Group fails to secure funding options that match your qualifications.

  2. Non-Refundable Fees

    • Consultation fees, administrative charges, and costs associated with third-party services (e.g., credit checks, lender applications) are non-refundable.

  3. Client Responsibility

    • Refunds will not be issued if funding was not secured due to inaccurate or incomplete information provided by the client.

Requesting a Refund

To initiate a refund request, please follow these steps:

  1. Submit your request in writing to info@prestigeservicesgroup.com within 30 days of the service period’s conclusion.

  2. Include the following information:

    • Full name and contact details.
    • Service details and receipt of payment.
    • A detailed explanation of why you are requesting a refund.

  3. Our team will review your case and provide a decision within 10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at:

  • Phone: 954-854-8336
  • Email: info@prestigeservicesgroup.com

We value your trust and appreciate the opportunity to serve you. Thank you for choosing Prestige Services Group for your credit repair and business funding needs.